Here for families of seriously-ill children. Always.

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Terms and Conditions

 

Your details

1. When you register with Sebastian's Action Trust Shop website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.

The contract between us

1. Any contract for purchases made through Sebastian's Action Trust Shop website will be with Sebastian's Action Trust whose registered office is situated at The Bluebells, Popham Lane, North Waltham, Hampshire, RG25 2BB. Registered Charity Number 1151146 and Company Limited by Guarantee Registered in England Number 8339436
2. Sebastian's Action Trust Shop must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Payment is taken at the point of order. Once payment has been received Sebastian's Action Trust Shop will confirm that your order has been received by sending an email to you at the email address you provide. The order confirmation email will include your name, the order number and the total price. Sebastian's Action Trust Shop's acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
3. Sebastian's Action Trust Shop is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Withdrawal by you from the contract

If you are an individual and are not buying goods on behalf of a business, there are certain circumstances in which you may withdraw from the contract and these are set out here. This right to withdraw does not apply to business buyers.

1. You may withdraw your order for goods at any time up to the end of the twenty first working day after you have received the goods. You do not need to give Sebastian's Action Trust Shop any reason for withdrawing your order nor will you have to pay any penalty.
2. To withdraw your order you must notify Sebastian's Action Trust Shop in writing at the address set out in Sebastian's Action Trust Shop returns section of this website.
3. If you have received the goods before you withdraw your order then, you must send them back to Sebastian's Action Trust Shop return address at your own cost and risk, unless the goods were supplied faulty or damaged. If you withdraw your order but Sebastian's Action Trust Shop has already processed the goods for delivery and you have received them, you must not unpack the goods when they are received by you and you must send the goods back to Sebastian's Action Trust Shop at Sebastian's Action Trust Shop return address at your own cost and risk as soon as possible.
4. Once you have notified Sebastian's Action Trust Shop that you are withdrawing your order, any sum debited to Sebastian's Action Trust Shop from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.

Availability of goods you order

If Sebastian's Action Trust Shop has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Sebastian's Action Trust Shop from your credit card will be re-credited to your account and Sebastian's Action Trust Shop will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Sebastian's Action Trust Shop will not be obliged to offer any additional compensation for disappointment suffered.

Delivery of goods to you

Sebastian's Action Trust Shop will post, or arrange a courier on your behalf, for the goods ordered by you to the person and address you give Sebastian's Action Trust Shop at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies. You will become the owner of the goods you have ordered when the goods are dispatched to you from our distribution centre.

Liability

This is as follows:

1. If the goods Sebastian's Action Trust Shop delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Sebastian's Action Trust Shop shall have no liability to you unless you notify Sebastian's Action Trust Shop in writing at the Sebastian's Action Trust Shop contact address of the problem within ten working days of the delivery of goods in question.
2. If you do not receive goods ordered by you within 30 days of the date on which they were dispatched to you, Sebastian's Action Trust Shop shall have no liability to you unless you notify Sebastian's Action Trust Shop in writing at Sebastian's Action Trust Shop contact address of the problem within 40 days of the date on which the goods were dispatched to you.
3. If you notify a problem to Sebastian's Action Trust Shop under this condition, Sebastian's Action Trust Shop's only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.
4. Sebastian's Action Trust Shop will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Sebastian's Action Trust Shop under this condition and Sebastian's Action Trust Shop shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.
5. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Sebastian's Action Trust Shop's liability to you for any death or personal injury resulting from its negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.

Governing Law

The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.

Disclaimer

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Sebastian's Action Trust Shop shall not be responsible for any detrimental reliance you place on this website or its contents. Sebastian's Action Trust Shop is providing this site and its contents on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, Sebastian's Action Trust Shop makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Sebastian's Action Trust Shop howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law. Neither Sebastian's Action Trust Shop nor any of its Directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Hyperlinks

Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Sebastian's Action Trust Shop.

Interpretation

In these terms and conditions:-

'Sebastian's Action Trust Shop' means Sebastian's Action Trust, The Bluebells, Popham Lane, North Waltham, Hampshire, RG25 2BB, Registered Charity Number 1151146 and Company Limited by Guarantee Registered in England Number 8339436.
'working day' means every day of a calendar year apart from weekends and statutory and public holidays; our office is also closed between Christmas and New Year
'us' means Sebastian's Action Trust Shop and you together; and
'you' and 'your' means the person ordering goods under these terms and conditions.

  

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